Another example of Dell not connecting the dots
The Register has this story about a fault in Dell Laptops.
What is interesting about the problem is that it seems to expose some ‘failures’ in the passing of information internally within Dell, not least about their Direct2Dell website.
Some interesting comments are made about UK trading standards. I’m hoping to have a post up soon analysing the legal aspects of my (on-going and still unresolved) issues with Dell.

