Month: July 2007

Dell Quality Happy path

Good news Keyboard arrived today (July 30th) just before 13:00. Spent lunch swapping out keyboard. Can now type Quality again without pausing…. ….received phone call at 14:00 from Dell tech support to confirm that I’d received the keyboard and that I’d been able to swap it over without difficulty. Excellent ‘within-warranty’ customer service – my …

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Conferences and me for the end of 2007…

Conference season is upon us in the Information Quality Community… At the end of September I’m off to Las Vegas to deliver a presentation at the IAIDQ’s North American conference the IDQ 2007 Conference. At the end of October I’m off to sunny London for the IRMUK Data Management and Information Quality Conferences. This will …

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Dell Hell Ireland (and other flavours) on Google

So for shits and giggles I decided to google Dell Hell and Ireland. (The wife is out for the night, I’m bored, it seemed like a good idea at the time). http://www.google.ie/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GGLF_en-GBIE226IE228&q=dell+hell+ireland To increase the sample size, I removed the reference to “Ireland” and instead googled for “Dell Hell Information Quality”… frack me, there I …

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Dell Hell… but not mine, but perhaps a different circle of the same techno hell

The other guy’s story Came across this on Tom Raftery’s blog. Looks like Tom’s guest writer Frank P had ‘issues’ with Dell when trying to buy some kit off them. A barrier had been created that prevented him from buying a machine from the UK Dell outlet store simply (it would seem) because the UK …

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Mobile phone registration

The Irish Government have again trundled out a proposal to force mandatory registration of pre-paid mobile phones. It is stated that this will be a wonderful weapon in the war on drugs, organised crime and pixies. There are two small problems with the proposal as it currently stands. It is unlikely to work as the …

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You are now entering the Parlon zone…

Breaking News.ie reports this morning on a Sunday Tribune story that Tom Parlon, former junior minister in charge of the OPW, is to lead the Construction Industry Federation in a legal challenge against the policies of the OPW on awarding fixed-price contracts. This is a policy that he championed while in Government. He is quite …

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Dell Hell – a slight return

It was announced yesterday that Dell are cutting 100 jobs in Ireland. Hmmmm… Dell is a company in trouble that is desperately trying to reinvent itself. However, my experience is that Dell is a company that is also deluding itself and incurring potentially large amounts of avoidable costs through poor management of processes and poor …

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Progressive Democrats – bastion of ethics?

Tom Parlon, one of the former PD TDs and bookie’s favourite to take the leadership once the paperwork about the PD consitiution requiring the leader to be a sitting TD was sorted out, has resigned. He has been head-hunted by the Construction Industry Federation. As ever, there is much comment on this over at IrishElection.com …

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