I recently had to spend some time engaging with an Irish Government agency as a result of my voluntary redundancy from my former employer. Now, while I’ll admit I am perhaps over sensitive to information quality issues, having had a lot of experience with them and having written about them a lot over the years, …
The Bord Gais story First off, I am a Bord Gais (Irish Gas Board, now an electricity supplier) customer. I switched to them earlier this year to save money. I provided personal details about myself and my wife along with details of the bank account our bills get paid out of. So, my wife and …
So. The Irish Government (in the form of the Dept. of Education and the State Exams Commission [SEC]) are faced with a €1million bill because an exam Superintendent inadvertently distributed the wrong exam paper earlier this week. An avoidable root cause for this now unavoidable expenditure seems to be that the packaging that exam papers …
Right – I’m opening with an apology. This should have gone out hours ago but it’s a Bank Holiday in Ireland, the sun is (uncharacteristically) shining so I took off to the beach with my wife and lost track of time… but better late than never. As some of you may know, I’m a member …