Comments on: A little bit of root cause analysis (Web Summit) http://obriend.info/2012/10/18/a-little-bit-of-root-cause-analysis-web-summit/ Daragh O Brien on Information Quality Management & other issues Mon, 22 Apr 2013 06:38:09 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Daragh http://obriend.info/2012/10/18/a-little-bit-of-root-cause-analysis-web-summit/comment-page-1/#comment-30263 Daragh Fri, 19 Oct 2012 10:37:22 +0000 http://obriend.info/?p=1179#comment-30263 Chris
Thanks for the info. Technically it doesn’t really matter if mail chimp cooperate with EU DP authorities. They will always focus on the data controller first and it up to your contractual arrangements what recourse the DC has with the service provider.

That said, when faced with a choice between a provider who will cooperate and a provider who won’t it can boil down to commercial decisions: you get what you pay for.

Regarding the info on createsend, that just adds another layer of complexity to the controller/processor relationship and to the cross border transfer questions.

]]> By: Chris http://obriend.info/2012/10/18/a-little-bit-of-root-cause-analysis-web-summit/comment-page-1/#comment-30262 Chris Fri, 19 Oct 2012 09:07:32 +0000 http://obriend.info/?p=1179#comment-30262 Daragh

The Safe Harbor listing for Mailchimp answers NO to the question:
“Do You Agree to Cooperate and Comply with the EU and/or Swiss Data Protection Authorities?”

Most other US email vendors like Constant Contact and Cheetahmail have answered Yes, with the exception of ExactTarget.

Createsend is a whitelabel of Australian firm Campaign Monitor who have servers in the US and Oz. Legal entity name is FreshView PTY Ltd.

Thanks
Chris

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