Information Quality

The missing link in Compliance and Governance

Over the years I’ve done a lot of work in the area of Regulatory Compliance and Information Quality. Whether it is Data Protection, Information Quality, Governance or Compliance, it is important to bear in mind that what we are dealing with a Quality Management System: Data Protection Compliance is the Quality System where by the …

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Mobile phone hacking and the e-Privacy Regulations

The recent furore about the News of the World and other tabloids engaging in unauthorised access voicemails I thought it might be worth pondering the potential Irish legal situation. Now, I’m not a lawyer. This post is intended to work through some of the relevant legislation and the potential issues that might arise in Irish …

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Bank of Ireland Customers – check your balances

As the May Bank Holiday draws to a close, I’d like to remind customers of Bank of Ireland that they should take a careful look at their account balances this week if they have been using laser (debit card) or ATM services over the weekend. If you do find you’ve been ‘double-dipped’, please let me …

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Laser-like accuracy

Word reaches me this morning of yet another incident of Bank Of Ireland double-dipping laser card transactions on or around a Bank Holiday. BOI will, doubtless, claim that this is a once off and hasn’t happened before. That’s what they said the last time (when it had actually happened before). Furthermore, I hope that BOI …

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Data Breach Code of Practice

A while back I had the privilege of being part of a group who formulated submissions to the Data Protection Commissioner regarding the Data Security Breach Code of Practice. That Code of Practice was presented to the Minister for Justice in July 2010, long before the dissolution of the Dáil in January 2011. There was …

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In the interest of Electoral Balance

I’ve written previously about Fine Gael and their issues with avoiding Data Protection pitfalls during this current General Election. Some people might have gotten the impression that I’m obsessed with Fine Gael. I’m not. I’m obsessed with Data, specifically the management of data and information in manner that ensures quality outcomes through quality data governed …

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There is oft a slip twixt tweet and twolicy

This blog post is basically the text of an audioboo I recorded at 9:30 this morning which has disappeared into the ether ne’er to be found. Fine Gael have launched their “Twolicy Page”. I won’t comment on the hideous neologistic portmanteau that is “Twolicy”, other than to say it that seems to have been dreamed …

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If you’re going to wave a sword, know where the pointy bit is

Over the weekend two Irish newspapers (Irish Examiner and Sunday Tribune) reported that one of our leading Trade Unions had filed a complaint with the Data Protection Commissioner on behalf of staff who had received letters by courier from their employer with whom they are engaged in an industrial relations dispute. While I’m all in …

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The curious case of Enda and the Technology

Enda Kenny found himself slightly ambushed on the news last night (6-One News on RTE) by Bryan Dobson. At the end of a segment about the trials and tribulations of Brian Cowen, Enda was asked about the problems that have befallen the FG website. Enda’s response was telling on a number of fronts. He indicated …

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