Tag: journalistic standards

  • An Op-Ed about Data Protection

    Fergal Crehan and I drafted the original version of this op-ed piece on the evening of the 5th of June, completing it on the 6th and submitting it immediately to the Irish Times as a topical opinion piece. The article was originally drafted in response to the EU Council of Ministers publication of proposed amendments to the EU General Data Protection Regulation that would significantly undermine the protections awarded to individuals and their data under EU law.

    It wasn’t published (but them’s the breaks as they say).

    I’ve updated it to include reference to the Prism and Tremora stories that were just beginning to break the week the original piece was drafted. I’ve also included references to some anti-data protection stories that have appeared in the Irish Times since the beginning of June, and a nod to the legacy of light touch regulation and associated attitudes that has recently emerged in the Irish press.

    I took the decision in consultation with Fergal to publish this here as the points that are raised are important ones regarding the nature of the society we want to live in. The failure of the Irish Times to fact check recent stories raises a further question as to the role of a neutered as opposed to neutral press in the definition of and shaping of that society.

    Journalists more than anyone should be alert to and resisting of any efforts to dilute or invade privacy, because it is only where there is privacy that there is the freedom for sources and whistle blowers to express privately (to journalists) facts that should be made public by the media. The logging of data about what numbers you dial, when, where from, and the uses that data can be put to could conceivably jeopardise sources, result in stories that need to be told being silenced, and force public and private conformity with a “party line” regardless of consequences. “All the President’s Men” would have been a significantly different movie if Nixon had had access to a Minority report level of analytics about who called who and who was where when – which is possible today.

    A Free Press should be concerned in equal measure about attacks on the freedom of expression and the rights to Privacy. This is why Data Protection should be a hot topic of relevance, not a dry techie story of limited interest. Responsible journalists need to inform themselves of the rights that exist, the ways those rights are being undermined, and how the existence of those rights that are under threat.

    A skewed balance struck

    For some years now, the EU has been preparing a regulation to update and standardise data protection law in Europe. The expectation was that the rules would be strengthened, giving citizens more protection against misuse of their information. It was a shock then, when the Irish Presidency brought forward a draft regulation which not only dilutes many of the original proposals of the EU Commission, but represents a neutering of many data protection rights rights enjoyed up until now.

    Data protection is a human right, closely bound up with privacy, and is unsurprisingly taken especially seriously by European countries whose citizens suffered under the police states of Nazis or Soviets, or even both. It is the right not to have your personal information hoarded, sold, disclosed or otherwise misused. “Data Protection” may not stir passions like other rights do, but in an increasingly data driven world, its importance cannot be overstated. We are already at risk of a two-tier privacy system, where the rich and famous can go to court for super-injunctions, while Joe Citizen cannot sit peacefully at home without their phone ringing with unwanted direct marketing calls.

    Ireland has had the privilege of shepherding the revised Data Protection rules through the process of negotiation and agreement. The vision set out by the European Commission in its initial drafts was to provide a simplified regulatory structure for business and strengthened rights for individuals over how, where, and why information about them is processed, and by whom. This vision became the subject of one of the most intensive lobbying campaigns by US firms ever seen in the EU.

    In February it emerged that amendments tabled by a group of MEPs that diluted the protection of personal data were copied verbatim from the submissions of these lobbyists. Sean Kelly, the Irish MEP responsible for those amendments, recently received an award from an advertising industry group for his work. The Council of Ministers recently issued a set of proposed changes to the Regulation that are being touted by Alan Shatter, the outgoing President of the Justice and Home Affairs Council, as providing “better protection for citizens” while also “providing a better strategy and architecture for business”.

    However, privacy advocates have highlighted that while the proposed changes are good for business they are a serious weakening of protections EU citizens have historically enjoyed. Advocates in favour of the proposed changes cite the importance of data in the modern economy and the potential for jobs.

    But are we building an economy or a society? In a speech this week President Michael D. Higgins tells us that the EU is a “union of citizens” and the institutions of the EU must work to protect those citizens. The proposed Regulation weakens those very protections.

    The proposed changes introduce a “risk based”, self-regulation approach. This seems not unlike the “light touch” regulation which was adopted in order to attract financial services companies to Ireland, and which fuelled the financial services boom. With our government now keen to attract more data-based firms like Facebook and LinkedIn to Ireland, it seems lessons of recent history are not being learned. And in the week of the Anglo Tapes it is more important than ever that we learn these lessons.

    This approach has been hailed as “non-prescriptive”. But a regulation that doesn’t prescribe anything is a mere suggestion, which can and will be ignored unless there are adverse consequences. Ireland’s Data Protection Commissioner is chronically underfunded, but he can and does bring prosecutions for breach of the Data Protection Acts. It is difficult to see how a these kinds of criminal convictions could be achieved under the proposed regulation. 

    Under the proposed Regulation, if your personal data is lost or stolen, the decision about whether to tell you will be left in the hands of the people who lost the data. This effectively means that there will be no right to know when your personal information is lost.

    Last year Target, the US supermarket, broke the news to a father that his teenage daughter was pregnant by sending her unsolicited targeted adverts for baby products. Current laws make this potentially illegal in Europe. However, direct marketing rules are to be changed under the proposed Regulation. Companies would no longer need your permission to market to you once they have obtained your data. This is an extraordinary win for the marketing lobby, a turn from a right to privacy, to a right to invade privacy. The telemarketer, a scourge familiar to any American with a phone, is set to become an unwelcome part of our daily life too.

    The recent revelations of unfettered and covert surveillance on the private commmunications of every individual in every country by US and UK intelligence services has highlighted the risks of the Panopticon. Some argue that if you have nothing to hide you have nothing to fear. But that flies in the face of our fundamental values that everyone has a right to a place where they can have private thoughts and private communications. These rights are under attack and must be defended.

    But at a smaller scale, recent articles in the Irish Times have linked Data Protection rules with inefficiencies in the Ambulance service which have contributed to deaths. ‘Data Protection rules mean we can’t use GPS for ambulances’ was the claim. Bunkum is the answer. Such processing is permissible under Section 8 of the Data Protection Acts. ‘Data Protection rules will curtail genealogy’ was another claim. Again, bunkum. The draft Regulation will likely apply only to living persons, Public Registers will have certain exemptions, and the Right to be Forgotten is not a right to be airbrushed from history, as has been made clear by Commissioner Reding on many occasions, and has been made clear by the ECJ in the past week.

    Data is hailed as “the new oil”. “Big data” is mined to predict everything from musical taste to voting habits. It is disturbing when rights, once considered uncontroversial, are watered down or neutralised because it has become profitable to do so. What is proposed in this draft of the Regulation is something unprecedented in the history of the EU – the effective abolition of a human right enshrined in EU Treaties. As citizens, we can only wonder and worry which other human rights will become inconvenient to big business, and what their fate will be.

  • My email to Irish Times Editor, sent 25th June

    Below is the text of an email I sent to the Irish Times editor on the 25th of June. The email was received by the Irish Times systems but I have had no response. Hugh Linehan on Twitter engaged but just to refer me to the Editor. I’ve published the letter here for wider reference. Readers might want to check out posts by Fergal Crehan and myself here and on fergalcrehan.com

    [update] I feel that this email raises important questions, particularly in light of the article on lobbyists and astroturfing and the EU Data Protection Regulation in today’s Financial Times.[/update]

    Dear Mr O’Sullivan

    Over the past few days a number of stories have appeared in the Irish Times purporting to highlight important Data Protection issues. In all cases the reporting has been at best incomplete, with no validation of claims made or any attempt to present counterpoints or other relevant facts, and at worst a simple retreading of a press release without any apparent fact checking or questioning of the information being spoonfed to the correspondent.

    On the 22nd June the Irish Times ran a story headlined “Ambulances unable to use GPS tracking” which drew a connection between alleged Data Protection restrictions and the death of a child. http://www.irishtimes.com/news/ambulances-unable-to-use-gps-tracking-1.1438980. The statement of data protection law contained in this article was incorrect. A number of sections of the Data Protection Acts specifically allow for processing of and disclosure of personal data, particularly where there is a risk to the safety, life, or health of an individual.

    A cursory Google search or request for comment to either the Office of the Data Protection Commissioner or a specialist in Data Protection law and practice such as myself could have clarified this. Specifically disclosure of/processing of GPS data would be permitted under Section 8(d) and Section 8(f) of the Data Protection Acts in the case of an emergency services requirement.

    As someone with experience in the telecommunications sector and Data Protection issues, there are other more fundamental problems with real-time GPS tracking and, unfortunately, life is not like an episode of CSI where there is perfect information available in perfect real-time with perfect accuracy. This could and should have been reflected in the article. The real barrier to accurate dispatch of ambulances is the failure of successive governments to roll out a post-code system or equivalent address identification system that would allow for more granular and accurate location of addresses. An Post’s Geodirectory (which is the defacto standard for address validation) is designed for postal delivery not ambulance dispatch. Post codes were to be implemented in 2008.

    On the 24th June the Irish Times ran a story headlined “EU Regulation could restrict genealogical research” http://www.irishtimes.com/news/eu-regulation-could-restrict-genealogical-research-1.1440075, which reported that the revised EU General Regulation on Data Protection could restrict access to parish records and other genealogical data such as registers of births, marriages, and deaths.

    Again – this is utter bunkum. The EU Data Protection Regulation is unlikely to apply to deceased persons (as is the case with the current Irish Data Protection legislation which excludes the deceased, but is not the case in some other EU countries). Furthermore the Right to Be Forgotten has been defined and discussed thus far in a circumspect manner as to exclude Public Registers such as parish records or Registries of Births, Marriages, or Deaths. Yes, Data Protection rules will and do apply to genealogists working with data relating to living people, but only insofar as the data cannot be used for other purposes and other obligations to keep data safe and secure.

    While I acknowledge that the EU Data Protection Regulation is as yet not finalised I would submit that that makes it even more important that responsible reporting on the actual or potential future trends in EU Data Protection law and the rights of citizens should be balanced and facts and assertions checked and validated.

    Today (25th June) the Irish Times business section ran a story heralding that the ASAI would be introducing rules requiring organisations using online advertising behaviour tracking to provide notice of this from September. http://www.irishtimes.com/business/sectors/media-and-marketing/firms-to-give-notice-if-collecting-online-data-for-ads-1.1440129 This appears at first glance to be a good news story about self-regulation in the Internet Advertising industry, with the Interactive Advertising Bureau holding a consumer awareness campaign from today.

    However the ASAI’s rules merely reflect what the law of the land ACTUALLY IS AS OF JULY 2011. Under SI336 organisations making use of cookies or similar on-line tracking are required to disclose this fact and secure explicit consent, particularly where that tracking will take place across multiple websites. Unlike the ASAI’s non-statutory enforcement powers, SI336 is enforced by the Data Protection Commissioner’s Office with breaches warranting penalties of up to €5000 on summary conviction or €250,000 on indictment.

    Again – a simple fact check on this story would have highlighted the existence of this legislation and raised questions about why the ASAI is suddenly taking an interest in cookies. It would, of course, have highlighted that the Irish Times was one of a number of organisations contacted by the Data Protection Commissioner last year with regard to compliance with SI336 http://www.dataprotection.ie/viewdoc.asp?m=&fn=/documents/press/listwwebsites.htm

    So is the real story here not why the ASAI, with limited enforcement powers, feels it is important to step in to the policy and enforcement role of the Office of the Data Protection Commissioner, rather than simply ensuring its members comply with what is required under a law that is 2 years old? Is the DPC grinding to a halt? Is the Advertising Industry attempting to put lipstick on the pig that is self-regulation? Why is the ASAI seeking to confuse people about who to complain to about breaches of Cookies Regulations (them or the DPC or both)? Why?

    There is a worrying pattern in these stories. The first two decry the Data Protection legislation (current and future) as being dangerous to children and damaging to the genealogy trade (a Fr Ted-like “Down with this sort of thing” positioning). The third sets up an industry “self-regulation” straw man and heralds it as progress (when it is decidedly not, serving only to further confuse consumers about their rights).

    If I was a cynical person I would find it hard not to draw the conclusion that the Irish Times, the “paper of record” has been stooged by organisations who are resistant to the defence of and validation of fundamental rights to privacy as enshrined in the Data Protection Acts and EU Treaties, and in the embryonic Data Protection Regulation. That these stories emerge hot on the heels of the pendulum swing towards privacy concerns that the NSA/Prism revelations have triggered is, I must assume, a co-incidence. It cannot be the case that the Irish Times blindly publishes press releases without conducting cursory fact checking on the stories contained therein?

    Three stories over three days is insufficient data to plot a definitive trend, but the emphasis is disconcerting. Is it the Irish Times’ editorial position that Data Protection legislation and the protection of fundamental rights is a bad thing and that industry self-regulation that operates in ignorance of legislation is the appropriate model for the future? It surely cannot be that press releases are regurgitated as balanced fact and news by the Irish Times without fact checking and verification? If I was to predict a “Data Protection killed my Puppy” type headline for tomorrow’s edition or another later this week would I be proved correct?

    Attached is an updated copy of an op-ed piece on Data Protection reform I submitted in collaboration with Fergal Crehan BL earlier this month (06/06/2013). It remains unpublished. If it helps, I’ll dress it up as a Press release and send it to the news desk instead.

    Yours

    Daragh O Brien

  • More unchecked Data Protection guff in the media

    Today’s Irish Times carried a story in the Business section that the ASAI, self-described on their website as the "self regulatory body" for the advertising industry in Ireland, have issued guidelines on the use of cookies in behavioural advertising which will come into effect from September.

    Great news but for a few minor facts that seem to have eluded the fact checking doubtless done by the journalist taking the by-line.

    • The ASAI is a voluntary self regulatory body. It is not a statutory agency
    • The use of cookies, especially for online behavioural advertising or tracking is covered under SI336, a piece of Data Protection legislation that came into effect in July. 2011. (i.e. 23 months ago).
    • The DPC has already begun enforcement proceedings to encourage compliance. Among the organisations written to late last year was the Irish Times

    So, the ASAI is essentially claiming credit for encouraging its members to comply with the law of the land 27 months late. This is presented unquestioningly in the article as a "good thing" being done by a responsible self-regulating body. But the ASAI is just moving to bring their members into line with the law. Late.

    In doing so they muddy the waters for consumers by making it seem that they are the entity to complain to (they’re not – it’s the DPC, who can levy actual criminal penalties and fines). While the ASAI’s move to regulate the on-line data gathering practices of its members is laudable, responsible journalism would have pointed out that that is what the law actually is and this is not a proactive industry response.

    "Look at us! Self regulation can work!" is the implied message. (That’s exactly the message by the way that has emerged from lobbyists who campaigned to dilute the protections for individual rights in the Draft EU Data Protection Regulation, and also the message that was trotted out in other industries in recent years with less than stellar results).

    Taken in combination with a number of "data protection kills puppies" stories that the Irish Times has been running recently one can’t help but form the view that, in the absence of proper fact checking by journalists someone is st00ging the Irish Times and distorting the paper of record.

    After all, this publication of unchecked errors as fact couldn’t possibly be editorial policy (could it?)