Quality Management/Information Quality

Things that peeve me on the web (a revisit)

Vodafone have launched a Christmas e-card site with a difference called Bosco is back. On this site you can put together a custom video e-card featuring Bosco, a perennial kids TV favourite in Ireland. Why does this site peeve me? Well, due to the way the video is put together (pre-recorded video clips that are …

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I’ll review you tuesday for a book today…

I have noticed that I’ve been neglecting book reviews recently. This is in part due to other things eating up my time (such as my day job, my family and other extra curricular things) and in part due to my not having had time to put my reviews of the books I have been reading …

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Dell Hell Ireland (and other flavours) on Google

So for shits and giggles I decided to google Dell Hell and Ireland. (The wife is out for the night, I’m bored, it seemed like a good idea at the time). http://www.google.ie/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GGLF_en-GBIE226IE228&q=dell+hell+ireland To increase the sample size, I removed the reference to “Ireland” and instead googled for “Dell Hell Information Quality”… frack me, there I …

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Electoral Constituencies

There is a bit of a bru-hahah brewing over yonder at McGarr Solicitors. It appears that their offices are acting for Finian McGrath and Catherine Murphy in their challenge to the Constitutionality of the forthcoming (but still to be announced) General Election. What baffles me is that in September of last year there was strong …

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Some good quality experiences

I recently bought a case for my PDA from the lovely people at Proporta. Unfortunately, a few days after getting the case the belt clip disintegrated with the hinge part simply snapping off. I was dismayed. By co-incidence that day I received an email from one of Proporta’s customer service people following up on my …

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Another Book Review…

After my Dell rants of the last few posts I thought it appropriate to put up something that people might actually want to read. So I’ve plumped for another book review, particularly given the Quality Management focus of my tirades against the sheer ineptitude of Dell. The books I’ve chosen to review this time out …

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Oh D(h)ell… an update

Dell Technician came to my office today. This was after a techie had called to my home last Thursday. When I was in London presenting at an Information Quality conference (does 2 speaking slots count as a keynote?). The fact that I was going to be away had been clearly communicated to Dell’s support people …

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