Daragh

Daragh O Brien is a 30-something male living in the South-East of Ireland He is a leading practitioner in the area of Information/Data Quality Management, Information Governance, and Data Protection and previously sat on the Board of Directors of the International Association for Information & Data Quality(www.iaidq.org). He is also a Fellow of the Irish Computer Society. Daragh is the Managing Director of Castlebridge Associates, a specialist Information Quality Management training, mentoring and project management practice based in Wexford, Ireland. He is a FETAC qualified trainer and enjoys bringing his decade plus experience of Information Quality Management to bear on problems and challenges faced by businesses from SME to Large Corporate. Daragh also lectures part time in Dublin City University in the School of Computing on the European Masters in Business Informatics and in a guest lecturing capacity to undergraduates.

Customer focus in the mee-ja

The PaperRound over at Tuppenceworth has stirred up a hornet’s nest of phlegm and brimstone from at least two sources – the Indo article by Niall Byrne that I mentioned previously and a mysterious comment from ‘Soontobe’ on the Tuppenceworth Blog. The team over at Tupp’worth may take issue with my view that the Paper …

Customer focus in the mee-ja Read More »

Tuppenceworth…

Simon over at Tuppenceworth is getting a bee in his bonnet about the standard of Irish journalism. I have to agree. I am a Director of publicity for an international association for Information Quality professionals. Over the past year I have submitted a number of commentaries on issues such as the Electoral Register. Not ONCE …

Tuppenceworth… Read More »

So long away…

the DOB Blog has been on an unintended hiatus in recent months. This was due to a total breakdown in customer service from the american company that I had registered my old domain (www.obriend.com – rip) through. I have had this new domain (obriend.info) for a couple of months, but haven’t had the time to …

So long away… Read More »

Please buy Expedia an Atlas…

Following on from Michel Neylon’s on-going battle with Amazon, it looks like the illness has begun to affect Expedia (who may need to buy an atlas from Amazon). A colleague of mine just tried to book a hotel room in London for a weekend away. She got her itinerary number and had confirmed availability and …

Please buy Expedia an Atlas… Read More »

Propogation of information errors and the risks of using surrogate sources

….ye wha’? There has been a lot written in relation to the electoral register and other matters about using information from other sources to improve the quality of information that you have or to create a new set of information. This makes sense, other people may already have done much of the work for you …

Propogation of information errors and the risks of using surrogate sources Read More »

The real cost to business of poor quality Information

The Irish Independent, the Irish Times and Silicon Republic have all carried coverage over the last days about TalkTalk, the CarphoneWarehouse fixed line subsidiary’s operation in Ireland (recently acquired from Tele2). According to Silicon Republic: “ Talk Talk has been ordered by the Commission for Communications Regulation (ComReg) and the Data Protection Commissioner to make a …

The real cost to business of poor quality Information Read More »

Something’s wrong – I find myself agreeing (in general) with a PD

http://www.progressivedemocrats.ie/press_room/1812/ Senator Minihan makes a good deal of sense in his speech to the Seanad (Irish Senate, second house of our executive). His is the closest I have seen in the debates and coverage thus far to an apolitical statement of purpose. Also, he has touched on a number of potential root causes for the …

Something’s wrong – I find myself agreeing (in general) with a PD Read More »