Word reaches me this morning of yet another incident of Bank Of Ireland double-dipping laser card transactions on or around a Bank Holiday. BOI will, doubtless, claim that this is a once off and hasn’t happened before. That’s what they said the last time (when it had actually happened before). Furthermore, I hope that BOI …
Two weeks ago I had the privilege of taking part in the IAIDQ’s Ask the Expert Webinar for World Quality Day (or as it will now be know, World Information Quality Day). The general format of the event was that a few of the IAIDQ Directors shared stories from their personal experiences or professional insights …
Back in April I wrote an article for the IAIDQ’s Quarterly Member Newsletter picking up on my niche theme, Common Law liability for poor quality information – in other words, the likelihood that poor quality information and poor quality information management practices will result in your organisation (or you personally) being sued. I’ve written and …
Last week I shared a cautionary note about companies relying on their under-touched and under-loved Customer databases to help drive their business as we hit the bottom of the recessionary curve. The elevator pitch synopsis… Caveat emptor – the data may not be what you think it is and you risk irritating your customers if …
A short post today. I promise. Yesterday’s Dilbert made me laugh. As a telco guy I’m familiar with the lengths my industry will go to to create complicated contracts that can ‘obscure’ the total cost of a phone package. It was nice to see that getting a character all to itself in Dilbert. But what …
OK. This is (hopefully) my final post on the IBTS issues. I may post their response to my queries about why I received a letter and why my data was in New York. I may not. So here we go.. First off, courtesy of a source who enquired about the investigation, the Data Protection Commissioner …
A few things peeve me on the web. One of them is website form validators that do not recognise tlds other than .com, .org or a country tld. These validators seem oblivious to the fact that since 2000 ICANN has been rolling out ‘new’ tlds to take the ‘pressure’ off the .com and .org domains …
So for shits and giggles I decided to google Dell Hell and Ireland. (The wife is out for the night, I’m bored, it seemed like a good idea at the time). http://www.google.ie/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GGLF_en-GBIE226IE228&q=dell+hell+ireland To increase the sample size, I removed the reference to “Ireland” and instead googled for “Dell Hell Information Quality”… frack me, there I …
Dell Hell Ireland (and other flavours) on Google Read More »
The other guy’s story Came across this on Tom Raftery’s blog. Looks like Tom’s guest writer Frank P had ‘issues’ with Dell when trying to buy some kit off them. A barrier had been created that prevented him from buying a machine from the UK Dell outlet store simply (it would seem) because the UK …
Dell Hell… but not mine, but perhaps a different circle of the same techno hell Read More »
I recently bought a case for my PDA from the lovely people at Proporta. Unfortunately, a few days after getting the case the belt clip disintegrated with the hinge part simply snapping off. I was dismayed. By co-incidence that day I received an email from one of Proporta’s customer service people following up on my …