Via the Twitters I came across this absolutely brilliant video of Bruce Schneier talking about data privacy (that’s the American for Data Protection). Bruce makes some great points. One of the key points that overlaps between Data Protection and Information Quality is where he tells us that Data is the pollution problem of the Information …
Two weeks ago I had the privilege of taking part in the IAIDQ’s Ask the Expert Webinar for World Quality Day (or as it will now be know, World Information Quality Day). The general format of the event was that a few of the IAIDQ Directors shared stories from their personal experiences or professional insights …
Back in April I wrote an article for the IAIDQ’s Quarterly Member Newsletter picking up on my niche theme, Common Law liability for poor quality information – in other words, the likelihood that poor quality information and poor quality information management practices will result in your organisation (or you personally) being sued. I’ve written and …
Last week I shared a cautionary note about companies relying on their under-touched and under-loved Customer databases to help drive their business as we hit the bottom of the recessionary curve. The elevator pitch synopsis… Caveat emptor – the data may not be what you think it is and you risk irritating your customers if …
Cripes. It’s been a month since I last posted here. Time flies when you are helping your boss figure out how to divide your work up before you leave the company in 3 weeks. I’ve also been very busy with my work in the International Association for Information and Data Quality – lots of interesting things …
Software Quality, Information Quality, and Customer Service Read More »
Recent shenanigans around the world have highlighted the importance of good quality information. Over at idqcert.iaidq.org I’ve written a mid-sized post explaining why I am a passionate supporter of the IAIDQ’s Certified Information Quality Practitioner certification. Basically, there is a need for people who are managing information quality challenges to have a clear benchmark that …
TwentyMajor isn’t the only blogger in the pay of a publisher (I’m conveniently ignoring Grandad and the others as Irish bloggers are too darned fond of publishing these days. If you want to know who all the Irish bloggers with publishers are then Damien Mulley probably has a list)! I recently wrote an industry report …
Cripes, the blog has been name-checked by my publisher… Read More »
The Irish Times today carries a story on page five which details a number of proposed changes to the management of the Electoral Register arising from the kerfuffle of the past two years about how totally buggered it is. For those of you who don’t know, I’ve written a little bit about this in the …
OK. This is (hopefully) my final post on the IBTS issues. I may post their response to my queries about why I received a letter and why my data was in New York. I may not. So here we go.. First off, courtesy of a source who enquired about the investigation, the Data Protection Commissioner …
Some days I wake up feeling like Lt. Columbo. I bound out of bed assured in myself that, throughout the day I’ll be niggled by, or rather niggle others with, ‘just one more question’. Today was not one of those days. But you’d be surprised what can happen while going about the morning ablutions. “Over …