Back in April I wrote an article for the IAIDQ’s Quarterly Member Newsletter picking up on my niche theme, Common Law liability for poor quality information – in other words, the likelihood that poor quality information and poor quality information management practices will result in your organisation (or you personally) being sued. I’ve written and …
Cripes. It’s been a month since I last posted here. Time flies when you are helping your boss figure out how to divide your work up before you leave the company in 3 weeks. I’ve also been very busy with my work in the International Association for Information and Data Quality – lots of interesting things …
Software Quality, Information Quality, and Customer Service Read More »
Imagine you have been given a spreadsheet of telephone numbers that you have been told are international numbers in the ‘local’ formats for the respective countries. You open the spreadsheet and there are no leading zeros (because Excel -and most other spreadsheets- assumes that numbers don’t begin with zero and strip it out). What to you do to get the data back to a format that you can actually use?
The Irish Times today carries a story on page five which details a number of proposed changes to the management of the Electoral Register arising from the kerfuffle of the past two years about how totally buggered it is. For those of you who don’t know, I’ve written a little bit about this in the …
OK. This is (hopefully) my final post on the IBTS issues. I may post their response to my queries about why I received a letter and why my data was in New York. I may not. So here we go.. First off, courtesy of a source who enquired about the investigation, the Data Protection Commissioner …
Vodafone have launched a Christmas e-card site with a difference called Bosco is back. On this site you can put together a custom video e-card featuring Bosco, a perennial kids TV favourite in Ireland. Why does this site peeve me? Well, due to the way the video is put together (pre-recorded video clips that are …
Good news Keyboard arrived today (July 30th) just before 13:00. Spent lunch swapping out keyboard. Can now type Quality again without pausing…. ….received phone call at 14:00 from Dell tech support to confirm that I’d received the keyboard and that I’d been able to swap it over without difficulty. Excellent ‘within-warranty’ customer service – my …
Conference season is upon us in the Information Quality Community… At the end of September I’m off to Las Vegas to deliver a presentation at the IAIDQ’s North American conference the IDQ 2007 Conference. At the end of October I’m off to sunny London for the IRMUK Data Management and Information Quality Conferences. This will …
So for shits and giggles I decided to google Dell Hell and Ireland. (The wife is out for the night, I’m bored, it seemed like a good idea at the time). http://www.google.ie/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GGLF_en-GBIE226IE228&q=dell+hell+ireland To increase the sample size, I removed the reference to “Ireland” and instead googled for “Dell Hell Information Quality”… frack me, there I …
Dell Hell Ireland (and other flavours) on Google Read More »
The other guy’s story Came across this on Tom Raftery’s blog. Looks like Tom’s guest writer Frank P had ‘issues’ with Dell when trying to buy some kit off them. A barrier had been created that prevented him from buying a machine from the UK Dell outlet store simply (it would seem) because the UK …
Dell Hell… but not mine, but perhaps a different circle of the same techno hell Read More »