Information/Data Quality Issues

Please buy Expedia an Atlas…

Following on from Michel Neylon’s on-going battle with Amazon, it looks like the illness has begun to affect Expedia (who may need to buy an atlas from Amazon). A colleague of mine just tried to book a hotel room in London for a weekend away. She got her itinerary number and had confirmed availability and …

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Propogation of information errors and the risks of using surrogate sources

….ye wha’? There has been a lot written in relation to the electoral register and other matters about using information from other sources to improve the quality of information that you have or to create a new set of information. This makes sense, other people may already have done much of the work for you …

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The real cost to business of poor quality Information

The Irish Independent, the Irish Times and Silicon Republic have all carried coverage over the last days about TalkTalk, the CarphoneWarehouse fixed line subsidiary’s operation in Ireland (recently acquired from Tele2). According to Silicon Republic: “ Talk Talk has been ordered by the Commission for Communications Regulation (ComReg) and the Data Protection Commissioner to make a …

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Electoral Information Quality – A Consolidating post

As the blog is getting legs a bit now, I thought it best to consolidate the posts of the last few weeks on the Electoral Register issues into one point of reference, particularly for readers new to the site. I am also taken the opportunity to upload a few additional articles etc. that I have written on …

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Process Design & Quality

Quality is defined as the ability of a product or piece of information to meet or exceed the expectations of its customers/consumers. Quality begins in the design stage, at the white board when you are figuring out how your process should work. I won’t waste my energy today rattling on about our Electoral Register issues, …

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The Irish Times Editorial yesterday…

The Irish Times ran a nice editorial piece yesterday (2006/05/11) on the Electoral Register that highlighted the administrative failure that surrounds the Electoral Register. One good line: “IF the potential for abouse exists within the voting system – and it unequivocally does – the Government’s responsibility is to protect democracy and correct the electoral register” …

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Why Scrap and Rework isn’t good enough

Simon has thrown down a bit of a challenge…  can I show why Information Scrap and Rework isn’t good enough because it seems like a sensible starting point… First off… let me provide a reference that should educate and delight (at least some of you) that explains what this Information Quality yoke is all about… …

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Reponse to Damien Blakes’ post on irishelection.com

Damien Blake written a good piece on IrishElection.com regarding his view on how to address the Electoral Register. Much of what he says has merit as a short term solution. He suggests that we scrap the register (no problem there) and rework it from scratch (again, no problem there) rather than limp on with a defective …

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