Customer Service

Oh (d)Hell, here we go again…

So, prompt and efficient, Dell Post-Sales Customer Support shipped me the graphics card for my laptop -the one they should have put in while it was still in the factory. It arrived this morning at 11:00am as promised. It was shipped from their factory in Limerick – a city and County I know well. About …

Oh (d)Hell, here we go again… Read More »

Dell and their cost base

Some jitters amongst the Celtic Tiger cubs this week as a number of hi-tech firms trimmed back the tent a little here. In net terms, it is no real issue as there is a skills shortage in the types of job that have been pruned. One organisation rumoured to be looking at pruning their Irish …

Dell and their cost base Read More »

Windows Vista and my new Dell – some thoughts

Blogging this in some frustration. Ordered a new Dell a few weeks back because my previous “Aldi-Special” (a ‘Gericom’ brand) had died. As I was going to be sticking the new purchase on the never-never (finance) I decided to pimp my ride a bit and ordered the best spec I could get for the price …

Windows Vista and my new Dell – some thoughts Read More »

Amazon-inania update

I used the contact form on the Dept of Enterprise site last night to alert them to the Amazon-inania…  Here is their response… which includes the email and name of the Private Secretary to the Minister, which I’ve cut out for sake of privacy. If anyone wants them, comment and request (I will not post this …

Amazon-inania update Read More »

Amazon-inania

Tuppenceworth directed me to a worrying bit of news – Amazon have gone totally insane. Having read the posts and comments over at Michele’s blog, I had to get my writing fingers out. Let’s start with the issues in the order they come to me: The point was made that if you contacted a baker …

Amazon-inania Read More »