Posts from the ‘Customer Service’ Category
- The missing link in Compliance and Governance on July 26th, 2011
- Mobile phone hacking and the e-Privacy Regulations on July 11th, 2011
- Bank of Ireland Customers – check your balances on May 2nd, 2011
- CRM Insanity (another update) on February 28th, 2011
- CRM insanity on February 26th, 2011
- Dell Build Quality on December 5th, 2010
- Who then is my customer? on November 30th, 2009
- Bank of Ireland Overcharging – another follow up on September 10th, 2009
- Bank of Ireland Double Charging – a clarifying post on September 9th, 2009
- Bank of Ireland Double Charging on September 9th, 2009
