So, I’ve been having problems with my broadband. Problems significant enough that I would suggest that the Dept of Comms actually think through the potential reliance on Fixed Wireless solutions for Ireland’s broadband deficit. More on that another time. What annoys me in the immediate sense is the level of customer service that people seem …
Earlier this week I wrote about some inconsistencies in Amazon.co.uk’s apparent policy not to ship electrical goods, software or Xbox games to the Irish Republic. At that point, I’d only identified that the Amazon check out was flagging some Xbox games I had in my basket as being unshippable but notall of them. As I …
Courtesy of Damien Mulley, a tale of Amazon support with a sense of humour. Apparently Amazon UK have a more ‘Kafka-esque’ sense of humour about things…
So, Christmas is coming, the Goose is getting fat. I thought I’d put some euros in Jeff Bezo’s hat.. So I decided to try to order some Xbox games as part of my Christmas shopping. I fully expected to get big “DANGER WILL ROBINSON” warnings for all the purchases given Amazon’s decision NOT to sell …
Amazon. The f*ckers. Yet again they decide to clumsily shaft the residents of the 26 counties of the Republic of Ireland. Their Amazon Prime service has been launched and I was all clicky-fingered ready to sign up and pay my stg£49 to get this useful service. However, I forgot just how crap Amazon are at …
A few things peeve me on the web. One of them is website form validators that do not recognise tlds other than .com, .org or a country tld. These validators seem oblivious to the fact that since 2000 ICANN has been rolling out ‘new’ tlds to take the ‘pressure’ off the .com and .org domains …
My Dell Hell has come to an end. The outcome is not entirely what I had hoped for, but at least the issue has been resolved and I understand what has beeng going on. Thanks to John who took the time to follow through and look at the information that I had posted on this …
Good news Keyboard arrived today (July 30th) just before 13:00. Spent lunch swapping out keyboard. Can now type Quality again without pausing…. ….received phone call at 14:00 from Dell tech support to confirm that I’d received the keyboard and that I’d been able to swap it over without difficulty. Excellent ‘within-warranty’ customer service – my …
So for shits and giggles I decided to google Dell Hell and Ireland. (The wife is out for the night, I’m bored, it seemed like a good idea at the time). http://www.google.ie/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GGLF_en-GBIE226IE228&q=dell+hell+ireland To increase the sample size, I removed the reference to “Ireland” and instead googled for “Dell Hell Information Quality”… frack me, there I …
Dell Hell Ireland (and other flavours) on Google Read More »
The other guy’s story Came across this on Tom Raftery’s blog. Looks like Tom’s guest writer Frank P had ‘issues’ with Dell when trying to buy some kit off them. A barrier had been created that prevented him from buying a machine from the UK Dell outlet store simply (it would seem) because the UK …
Dell Hell… but not mine, but perhaps a different circle of the same techno hell Read More »