Business

A top level category for posts on business issues such as Web2.0 tools and trends, customer service issues etc.

Newspaper Licensing Ireland–a revisit

So, late last night I wrote a post about NLI and their link license fee nonsense. In that post I decided to focus on the non-compliant behaviour of an organisation setting itself out as being the arbiters of compliance with copyright when it came to the data protection/privacy compliance obligations that they appear to either …

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New rules, Old roots, Old attitudes

So, today the European Commission is announcing new rules for Data Protection and Privacy in the EU (and the EEA countries and those countries seeking accession to the EU). There is hype and hoopla about the rules and what they mean, particularly for organisations conducting business on-line, companies based outside the EU selling into the …

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Household Charge Data Protection: Part 4 – The Circle of Trust

Phil Hogan has stated on RTE news that the problems with the Privacy Statement have been fixed. They haven’t (and for record purposes I’ve taken a PDF copy of the current Privacy Statement to track future evolutions). The problem with not complying with Google’s Terms and Conditions has been fixed. The problems with: Lack of …

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Household Charge – A Data Protection Kerfuffle (Part 3)

So, in the interests of trying to figure out what the purpose for requesting the PPSN from persons registering for the Household Charge I took a look at the pdf forms that are available from the HouseholdCharge.ie website. Form HC12N sheds a little bit of light on this as, in Note A on the form, …

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The Household Charge Data Protection Kerfuffle (Part 2)

I don’t normally blog twice in day but I also don’t like to write 40000 word blog posts. So here is part 2 of the post I wrote earlier (with thanks to @brianhonan for pointing out some stuff on the twitterbox). Data Retention The Privacy Statement for HouseholdCharge.ie states that The Local Government (Household Charge) …

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Household Charge–A Data Protection kerfuffle in the making?

It’s time for my annual “roll a data protection hand grenade under something” blog post. Every year I try to be topical. And I try to apply a similar approach to spotting risks and getting them on the table for discussion as I do when conducting Privacy Impact Assessments or Compliance reviews. Only I’m less …

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Turd Polishing

In the course of a twitter conversation with Jim Harris I used the phrase “turd polishing” to describe what happens when organisations try to implement check-box based data governance or Compliance programmes, or invest in business intelligence or analytics strategies without fixing the data which under pins those strategies addressing the organisational cultural and structural …

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Information Quality Change – the Doctor Who effect

I’m a big science fiction fan. I make no apologies about this fact. One of my favourite science fiction characters is The Doctor, the lead character in the BBC’s iconic series of the same name. In a genre that often falls for the easy charms of technology to drive a story, The Doctor (a 930 …

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The missing link in Compliance and Governance

Over the years I’ve done a lot of work in the area of Regulatory Compliance and Information Quality. Whether it is Data Protection, Information Quality, Governance or Compliance, it is important to bear in mind that what we are dealing with a Quality Management System: Data Protection Compliance is the Quality System where by the …

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Mobile phone hacking and the e-Privacy Regulations

The recent furore about the News of the World and other tabloids engaging in unauthorised access voicemails I thought it might be worth pondering the potential Irish legal situation. Now, I’m not a lawyer. This post is intended to work through some of the relevant legislation and the potential issues that might arise in Irish …

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