Business

A top level category for posts on business issues such as Web2.0 tools and trends, customer service issues etc.

Setting tone from the Top

In the rush to adopt new technologies and new ways of working, particularly When an organisation embarks on a change to systems and processes it is often very easy to get caught up in the whirlwind of enthusiasm for the new technology and the promised benefits of new ways of working. Nearly 2 years ago …

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Bruce Schneier on Privacy

Via the Twitters I came across this absolutely brilliant video of Bruce Schneier talking about data privacy (that’s the American for Data Protection). Bruce makes some great points. One of the key points that overlaps between Data Protection and Information Quality is where he tells us that Data is the pollution problem of the Information …

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The Who/What/How and Why

Data protection and Information Quality are linked in a number of ways. At one level, the EU Directive on Data Protection (95/46/EC) describes the underlying fundamental principles of Data Protection as “Principles for Data Quality”. While that is great pub quiz content, it helps to be able to make some more pragmatic and practical links …

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Profound Profiling

Over the past few weeks at a number of events and speaking engagements I’ve found myself talking about the multifaceted benefits of Data Profiling from the perspectives of: Complying with EU Data Protection regulations Ensuring Data Migrations actually succeed Enabling timely reporting of Regulatory risks My mantra in these contexts seems to be distilling down …

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Information Quality – Do we have an app for that?

A few weeks back I got a new iphone. I’d resisted for years, enjoying the pleasures of Nokia and Symbian and the challenges of Palm and Windows Mobile 6.1. The fun part for me of any new mobile phone purchase is playing with the new toy  tool and seeing what it can do that my …

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St. Patrick’s Day Special

I found this on http://www.motivatedphotos.com and it struck me that it is a wonderful metaphor for data integration, information quality, and data governance in many organisations where they are reacting to issues, sustaining silos, or viewing all of this as an IT issue rather than a business challenge, or trying to solve the challenge with …

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Wrong Country Wrong Call

I’m diverting briefly today from my regular information quality themes to pick up on a debate that has been triggered by Simon over on Tuppenceworth about the latest tsunami of magical thinking that is Your Country Your Call. For those of you in Ireland who reside under a rock or in a cave or readers …

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Personal Data – an Asset we hold on Trust

There has been a bit of a scandal in Ireland with the discovery that Temple St Children’s Hospital has been retaining blood samples from children indefinitely without the consent of parents. The story broke in the Sunday Times just after Christmas and has been picked up as a discussion point on sites such as Boards.ie. …

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