A top level category for posts on business issues such as Web2.0 tools and trends, customer service issues etc.
A lot has been made of President Obama’s use of Web2.0 technologies in his election campaign. Irish political parties are falling over themselves to get on d’interwebby and send their tweets to twitter and make full use of the mygoogleyyoutubebospace.com to woo voters. After all, if you’re not in you can’t win. Of course, to …
[This post was originally drafted as an article for the IAIDQ’s Quarterly Newsletter, but I felt it might be more suited to the blog instead] Introduction As we continue to stagger shell shocked through the unfolding economic crisis, increasingly commentators are looking at what can be changed or done differently in the financial services industry …
This post has been triggered by two things. Firstly, I had a nice chat with Hugh Jones who is running the ICS’s Data Protection training (see www.ics.ie/dp) for details. Hugh is interested in raising awareness of data protection issues both for businesses and for individuals. I wholeheartedly agree with him that this is important, not …
So, the build up to the Blog Awards 2009 has started already. A few weeks ago I was talking with Simon McGarr about whether there was scope to do something in Dublin in the immediate run up to the Blog Awards to cater for people who might not be able to make it to Cork …
The IAIDQ is working to develop an industry standard certification/accreditation programme for Information/Data Quality Professionals (similar to the PMI for Project Managers). This is a valuable and significant initiative that will (hopefully) lead to a reduction in the types of issues we see over at IQTrainwrecks.com. The IAIDQ has set up a blog over at …
This is inspired by a post over on the Crabbling Otter (greetings and felicitations Mr Byrne). He got the flyer below in to work. Commenters over at the ‘Otter have found upwards of 12 errors. So, for the next few days I’ll be running “The 12 Days of Blogger Christmas”. What I’d like commenters to …
I noticed that Informatica have launched a new website called www.doyoutrustyourdata.com, to highlight issues with poor quality information from the media. My personal opinion on the site is that it isn’t very nice looking (but then I’m not a big fan of black on green). However, I’m biased as I moderate the IQTrainwrecks.com blog for …
Regular visitors to this blog will know about my trials and tribulations getting a half way decent broadband service that works. After a tormented experience dealing with a useless local service provider who admit to owing me money but haven’t gotten around to sending me the cheque (but in fairness, I haven’t gotten around to …
This post is an update to the previous post today… I definitely think I’ll have to consider the Data Protection request as one of the top dogs in this company I’ve been dealing with has just emailed me to say that they only had an email address for me from today. Despite the fact that …
So, I’ve been having problems with my broadband. Problems significant enough that I would suggest that the Dept of Comms actually think through the potential reliance on Fixed Wireless solutions for Ireland’s broadband deficit. More on that another time. What annoys me in the immediate sense is the level of customer service that people seem …