As the May Bank Holiday draws to a close, I’d like to remind customers of Bank of Ireland that they should take a careful look at their account balances this week if they have been using laser (debit card) or ATM services over the weekend. If you do find you’ve been ‘double-dipped’, please let me …
Word reaches me this morning of yet another incident of Bank Of Ireland double-dipping laser card transactions on or around a Bank Holiday. BOI will, doubtless, claim that this is a once off and hasn’t happened before. That’s what they said the last time (when it had actually happened before). Furthermore, I hope that BOI …
So, imagine for a moment that you have just found out about a technology that, according to the sales person, will have an immediate impact on preventing children being abused, tortured and worse. Imagine you’ve been told that it won’t require you to do a thing, that it will operate “out there” (possibly in “The …
A while back I had the privilege of being part of a group who formulated submissions to the Data Protection Commissioner regarding the Data Security Breach Code of Practice. That Code of Practice was presented to the Minister for Justice in July 2010, long before the dissolution of the Dáil in January 2011. There was …
So, I have the phone now. I’m still with Vodafone. I’m a no longer irately angry customer. I’m not a happy one. It will be sometime before I am that. I may still move my landline business just to make a point. But my experience in getting the phone sums up the difference between the …
I’ve elected to switch to 3 and have shortlisted some options for the home phone. I made comments to that effect on Twitter this morning. At 12:32 today Vodafone Ireland contacted me on Twitter (after I’d posted a few tweets back to this post) and Daz on that team is looking into the situation. As …
So, I have a few niggling problems with my iPhone, including dropped calls and poor call quality leading to lost business. I have been advised (by Vodafone tech support) that a new handset might be required. I have upgraded the SIM (which should have been done by Voda when I got the phone but wasn’t). …
I’ve written previously about Fine Gael and their issues with avoiding Data Protection pitfalls during this current General Election. Some people might have gotten the impression that I’m obsessed with Fine Gael. I’m not. I’m obsessed with Data, specifically the management of data and information in manner that ensures quality outcomes through quality data governed …
This blog post is basically the text of an audioboo I recorded at 9:30 this morning which has disappeared into the ether ne’er to be found. Fine Gael have launched their “Twolicy Page”. I won’t comment on the hideous neologistic portmanteau that is “Twolicy”, other than to say it that seems to have been dreamed …
Over the weekend two Irish newspapers (Irish Examiner and Sunday Tribune) reported that one of our leading Trade Unions had filed a complaint with the Data Protection Commissioner on behalf of staff who had received letters by courier from their employer with whom they are engaged in an industrial relations dispute. While I’m all in …
If you’re going to wave a sword, know where the pointy bit is Read More »