The Business of IQ

A category to collect and collate posts on the business aspects of information quality. Will be used to create a pre-defined view of pages in menu bar.

First Post Anniversary… Electoral Register Processes Still Broken

The DobBlog is 1 year old today. What have we achieved? Well, about 50,000 words on the state of the Irish Electoral Register, syndicated publication of an article based on those words in two International newsletters for IT/Business Intelligence professionals and a wordpress template I’m finally not unhappy with. The electoral register is still buggered …

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Count down to an Information Quality clash?

Daylight Savings time starts in the US on the 11th of March – that’s next week. DST doesn’t start in Ireland or the UK until the 25th of March. The US change comes about under an Energy Protection Act passed last year. Microsoft are warning people in the US that their PCs won’t automatically update …

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Electoral Reg (A slight return)

OK. In an attempt to make this interesting to the kids, I’m ripping off Jimi Hendrix lyrics. The Sunday Business Post reported over the weekend that up to 170,000 people may have been taken of the Electoral Register in error. Apparently politicians of all hues are trading war stories of bungled clean ups on the …

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Please buy Expedia an Atlas…

Following on from Michel Neylon’s on-going battle with Amazon, it looks like the illness has begun to affect Expedia (who may need to buy an atlas from Amazon). A colleague of mine just tried to book a hotel room in London for a weekend away. She got her itinerary number and had confirmed availability and …

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Propogation of information errors and the risks of using surrogate sources

….ye wha’? There has been a lot written in relation to the electoral register and other matters about using information from other sources to improve the quality of information that you have or to create a new set of information. This makes sense, other people may already have done much of the work for you …

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The real cost to business of poor quality Information

The Irish Independent, the Irish Times and Silicon Republic have all carried coverage over the last days about TalkTalk, the CarphoneWarehouse fixed line subsidiary’s operation in Ireland (recently acquired from Tele2). According to Silicon Republic: “ Talk Talk has been ordered by the Commission for Communications Regulation (ComReg) and the Data Protection Commissioner to make a …

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Electoral Information Quality – A Consolidating post

As the blog is getting legs a bit now, I thought it best to consolidate the posts of the last few weeks on the Electoral Register issues into one point of reference, particularly for readers new to the site. I am also taken the opportunity to upload a few additional articles etc. that I have written on …

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Process Design & Quality

Quality is defined as the ability of a product or piece of information to meet or exceed the expectations of its customers/consumers. Quality begins in the design stage, at the white board when you are figuring out how your process should work. I won’t waste my energy today rattling on about our Electoral Register issues, …

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Why Scrap and Rework isn’t good enough

Simon has thrown down a bit of a challenge…  can I show why Information Scrap and Rework isn’t good enough because it seems like a sensible starting point… First off… let me provide a reference that should educate and delight (at least some of you) that explains what this Information Quality yoke is all about… …

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