Daragh

Daragh O Brien is a 30-something male living in the South-East of Ireland He is a leading practitioner in the area of Information/Data Quality Management, Information Governance, and Data Protection and previously sat on the Board of Directors of the International Association for Information & Data Quality(www.iaidq.org). He is also a Fellow of the Irish Computer Society. Daragh is the Managing Director of Castlebridge Associates, a specialist Information Quality Management training, mentoring and project management practice based in Wexford, Ireland. He is a FETAC qualified trainer and enjoys bringing his decade plus experience of Information Quality Management to bear on problems and challenges faced by businesses from SME to Large Corporate. Daragh also lectures part time in Dublin City University in the School of Computing on the European Masters in Business Informatics and in a guest lecturing capacity to undergraduates.

Personal Data – an Asset we hold on Trust

There has been a bit of a scandal in Ireland with the discovery that Temple St Children’s Hospital has been retaining blood samples from children indefinitely without the consent of parents. The story broke in the Sunday Times just after Christmas and has been picked up as a discussion point on sites such as Boards.ie. …

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New Year’s Resolution

Apologies for being away from the blog for the entire month of December. A new addition to the family and some related complications meant I had some alternate priorities during December. However, I’m making it a New Year’s Resolution to write at least 2 posts of value per month in 2010. Hopefully I will be …

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Who then is my customer?

Two weeks ago I had the privilege of taking part in the IAIDQ’s Ask the Expert Webinar for World Quality Day (or as it will now be know, World Information Quality Day). The general format of the event was that a few of the IAIDQ Directors shared stories from their personal experiences or professional insights …

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Bank of Ireland – again

The Irish Times today reports that Bank of Ireland are again investigating incidents of double charging of customers who use LASER cards. I wrote about this last month (see the archives here), picking up on a post from Tuppenceworth.ie earlier in the summer. I won’t be writing anything more about the issue (at least not …

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What’s in a name?

Mrs DoBlog and I are anxiously awaiting the arrival of a mini-DoBlog any day now. So we have spent some time flicking through baby name books seeking inspiration for a name other than DoBlog 2.0. In doing so I have been yet again reminded of the challenges faced by information quality professionals when trying to unpick …

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A game changer – Ferguson v British Gas

Back in April I wrote an article for the IAIDQ’s Quarterly Member Newsletter picking up on my niche theme, Common Law liability for poor quality information – in other words, the likelihood that poor quality information and poor quality information management practices will result in your organisation (or you personally) being sued. I’ve written and …

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The Risk of Poor Quality Information (2) #nama

84% fail. Do you remember that statistic from my previous post? In my earlier post on this topic I wrote about  how issues of identity (name and address) can cause problems when attempting to consolidate data from multiple systems into one Single View of Master Data. I also ran through the frightening statistics relating to …

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The Risk of Poor Information Quality #nama

I thought it timely to add an Information Quality perspective to the debate and discussion on NAMA. So, for tweeters the hashtag is #NAMAInfoQuality. The title of this post (less the Hashtag) is, co-incidentally, the title of a set of paired conferences I’m helping to organise in Dublin and Cardiff in a little over a …

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Bank of Ireland Overcharging – another follow up

Scanning the electronic pages of the Irish Independent this morning I read that They claim to have had the scoop on this story (no, it was Tuppenceworth.ie and IQTrainwrecks.com) They have “experts” (unnamed ones) who tell them that the actual number of impacted customers over the weekend could be up to 200,000. “Some other banks …

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