The other guy’s story Came across this on Tom Raftery’s blog. Looks like Tom’s guest writer Frank P had ‘issues’ with Dell when trying to buy some kit off them. A barrier had been created that prevented him from buying a machine from the UK Dell outlet store simply (it would seem) because the UK …
Dell Hell… but not mine, but perhaps a different circle of the same techno hell Read More »
The first bit of doubt Various Dell representatives have explained to me my problem as being one of how my graphics card uses hypermemory. However that doesn’t resolve the issue that I the option I selected when building my machine was for a card with 256MB dedicated video RAM – the fact that it could …
Dell Technician came to my office today. This was after a techie had called to my home last Thursday. When I was in London presenting at an Information Quality conference (does 2 speaking slots count as a keynote?). The fact that I was going to be away had been clearly communicated to Dell’s support people …
So, prompt and efficient, Dell Post-Sales Customer Support shipped me the graphics card for my laptop -the one they should have put in while it was still in the factory. It arrived this morning at 11:00am as promised. It was shipped from their factory in Limerick – a city and County I know well. About …
Blogging this in some frustration. Ordered a new Dell a few weeks back because my previous “Aldi-Special” (a ‘Gericom’ brand) had died. As I was going to be sticking the new purchase on the never-never (finance) I decided to pimp my ride a bit and ordered the best spec I could get for the price …